re: Why I Returned My iPhone 5s
Having used Android, Windows, Mac OS, iOS, I would argue that each has their own strengths and weaknesses. But if you are going to compare Windows to either Mac OS/iOS or Android, there is no comparison. Android crashes, freezes, and suffers from the usual other glitches one might associate with Windows MUCH more often than Apple operating systems do. This is not to say that Mac OS and iOS are free from frustration, but I find myself troubleshooting problems with my Apple devices MUCH less often than I do my Android and Windows computers/devices. And good luck getting assistance with Android or Windows. (ever try contacting Google or Microsoft, or talk with the clueless Verizon reps? Samsung is not much better, but at least they have some knowledgeable people. Apple excels in customer service; I think few people would disagree with this). That said, I like that I can add a custom ROM to my Android phones. But when a product just does not work, customization is meaningless (Samsung, I'm looking at you). Lastly, I'm not sure how I proved the author's point in my original post, but you are entitled to your opinion. If you are assuming that the Apple Maps fiasco proves the author's points, I could give you a few features that do not work as advertised on my GS4. I can use Google Maps on my iPhone. I have no choice but to suffer with the crappy features that fail to work more often than not on my GS4. I just wish that Samsung would not release features/phones that do not work as advertised, just as I do not like when Apple releases features/phones that do not work as advertised. But it's not as though Apple has cornered the market on this by any means.