Your Cloud Provider Is Not The Boss
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Shane M. O'Neill
Shane M. O'Neill,
User Rank: Author
10/29/2013 | 2:42:03 PM
re: Your Cloud Provider Is Not The Boss
This is in line with the CIO's changing role as delegator and manager of how cloud services are used by different business units.
User Rank: Strategist
10/29/2013 | 7:13:51 PM
re: Your Cloud Provider Is Not The Boss
Many cloud providers are not trying to be the boss. They're trying to get their customers to effectively manage their use of the cloud infrastructure. Not everyone understood that at first with Amazon Web Services. Some learning required. The IT manager needs to understand the resource in order to deliver the sought-after customer experience.
User Rank: Apprentice
10/30/2013 | 6:07:52 PM
re: Your Cloud Provider Is Not The Boss
great article
Joe Stanganelli
Joe Stanganelli,
User Rank: Ninja
10/31/2013 | 3:45:36 AM
re: Your Cloud Provider Is Not The Boss
A big part of this goes to thoroughly reviewing the SLA with counsel and proposing changes as necessary. After all, it's a contract -- with duties and obligations owed by both sides.

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