Comments
Social Media In Government: Managing The Risks
Newest First  |  Oldest First  |  Threaded View
Chuck Brooks
50%
50%
Chuck Brooks,
User Rank: Author
11/13/2013 | 10:26:43 PM
re: Social Media In Government: Managing The Risks
Social media is being used more and more for customer service at federal agencies. As Nikk mentioned, it is very useful in emergency situations and natural disasters. I see from my own experience that many government executives are visible and active on Linked In. Although there are cybersecurity concerns, it is a good thing that government is becoming more transparent and involved via social media platforms.
WKash
50%
50%
WKash,
User Rank: Author
11/7/2013 | 11:32:00 PM
re: Social Media In Government: Managing The Risks
There are many innovative examples of agencies using social media. One of the great resources is GSA's Digital Gov blog. Go to: http://blog.howto.gov/
archangelnikk
50%
50%
archangelnikk,
User Rank: Apprentice
11/5/2013 | 8:01:45 PM
re: Social Media In Government: Managing The Risks
We used Facebook to help coordinate part of the US civilian evacuation during the 2011 disaster in Japan. No better example I can think of.


Register for InformationWeek Newsletters
White Papers
Current Issue
InformationWeek Tech Digest, Dec. 9, 2014
Apps will make or break the tablet as a work device, but don't shortchange critical factors related to hardware, security, peripherals, and integration.
Video
Slideshows
Twitter Feed
InformationWeek Radio
Archived InformationWeek Radio
Join us for a roundup of the top stories on InformationWeek.com for the week of December 14, 2014. Be here for the show and for the incredible Friday Afternoon Conversation that runs beside the program.
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.