Social Media In Government: Managing The Risks
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Chuck Brooks
Chuck Brooks,
User Rank: Author
11/13/2013 | 10:26:43 PM
re: Social Media In Government: Managing The Risks
Social media is being used more and more for customer service at federal agencies. As Nikk mentioned, it is very useful in emergency situations and natural disasters. I see from my own experience that many government executives are visible and active on Linked In. Although there are cybersecurity concerns, it is a good thing that government is becoming more transparent and involved via social media platforms.
User Rank: Author
11/7/2013 | 11:32:00 PM
re: Social Media In Government: Managing The Risks
There are many innovative examples of agencies using social media. One of the great resources is GSA's Digital Gov blog. Go to:
User Rank: Apprentice
11/5/2013 | 8:01:45 PM
re: Social Media In Government: Managing The Risks
We used Facebook to help coordinate part of the US civilian evacuation during the 2011 disaster in Japan. No better example I can think of.

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