Fermilab Gains Agility Managing IT In The Cloud
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User Rank: Author
11/5/2013 | 9:08:16 PM
re: Fermilab Gains Agility Managing IT In The Cloud
The importance of the ISO 20000 as a standard is as much about ensuring organizations can achieve evidence-based benchmarks to continuously improve their delivery of IT services as it is the delivery of the services themselves. Not that every agency should shoot for this standard, but striving for an evidence-based improvement record generally leads to better management and better customer satisfaction.
Chuck Brooks
Chuck Brooks,
User Rank: Author
11/13/2013 | 10:36:54 PM
re: Fermilab Gains Agility Managing IT In The Cloud
The DOE National Labs, including Fermi are really the crowned jewels of transformative R & D and commericalization of technological products. IT is included in that capability. When you tap the best and the brightest, you get innovative solutions in every area including IT enterprise management.

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