Re: So if you ran the zoo?
It's difficult to say having no knowledge behind the scenes of the history, what got us to today, etc.
If I were called in to respond to the current state of the project, first off we'd need a pretty comprehensive roundtable of all involved, project documentation, etc. including the root issue, who's assisting, where are we. Identifying the issue should be followed by an immediate introduction to the stakeholders (i.e., the world?) with a 'we are here, present, to help, repair, complete' delivered with a dose of transparency into the issue - taking ownership, accountability, and detaching our US president from the 'project leader' spotlight. Obama is not responsible for the fact the website doesn't function as planned. Now, who is working on this? I read an article a few weeks ago [http://allthingsd.com/20131031/oracle-google-and-red-hat-engineers-ride-to-the-rescue-of-health-care-site/] about heavy-hitters stepping up to assist, where are we? It seems like no one wants to step in and officially take the reins, my guess is, because it appears to be a fairly thankless and highly public project. A technology professional needs to OWN this, take charge.
Needless to say, we are nowhere near the finger-pointing phase, all attention needs to be on identifying the issue, making the nation aware of the issue(s) and putting together an attainable roadmap to solution. The time to reflect on what could have been done better is much farther down the road.