Hi Doug – Thanks for the article and report. A couple of comments. Let's face it; creating a BI Analytics solution is not as easy and intuitive as creating a document in Word or even a multi-media presentation in PowerPoint. Our company, PLEXHOSTED LLC, hosts Microsoft based BI Analytics sites for our customers using SharePoint, PowerPivot, and SQL. Primarily we serve small customers, but we serve several large customers as well. For smaller customers, we offer an inexpensive trial where these customers can "try-out" a BI Analytics solution of their own. More often than not, these potential customers become discouraged and frustrated because they are unable to easily produce the fancy graphics and dashboards seen in BI Analytics marketing materials, our own demo site included.
Your report correctly profiles large IT departments that agonize over the delivery of meaningful BI Analytics to their internal customers. Once the big data problem is solved, an effective solution still requires decisions about the deployment of complex graphics and dash boards that are updated in real-time based on changes in the underlying data. There is nothing easy or intuitive about it. Numerous failures to achieve the desired "look & feel" are common before you get it right or until you become very experienced and continue to maintain that experience.
No matter how easy BI Analytics vendors want to make their product deployments sound, they have not yet achieved this goal. Would appreciate hearing from anyone who has meaningful practical ideas as to how to simplify this.