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Microsoft Woos Gmail Users
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Kristin Burnham
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Kristin Burnham,
User Rank: Author
12/13/2013 | 10:15:26 AM
Really?
I get that Microsoft's angle for this is privacy considerations with the scanning Google does, but it feels like Microsoft is grasping at straws by calling Gmail outdated. I don't know anyone who would ditch Gmail in favor of Outlook -- scanning or no scanning. Perhaps targeting Yahoo customers would be more productive considering all the problems they've had recently.
Thomas Claburn
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Thomas Claburn,
User Rank: Author
12/13/2013 | 10:30:24 PM
Re: Really?
It's hard to get too indignant about Google's automated scanning of Gmail given the NSA's automated scanning of everything.
rjones2818
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rjones2818,
User Rank: Strategist
12/14/2013 | 1:26:42 PM
Re: Really?
So the fact that the government's spying on us gives Google a pass?

 

That's what happens if you don't call out Google (and actually stop using them as far as you can).  Anything less is caving.
virsingh211
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virsingh211,
User Rank: Strategist
12/17/2013 | 3:43:20 AM
Re: Really?
I use both of them and definately Outlook keeps advantage over gmail, but cannot ignore Gmail wins over at cloud email, curious to see how they together work on single platform.
David F. Carr
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David F. Carr,
User Rank: Author
12/13/2013 | 10:23:05 AM
Have you tried Outlook.com?
Curious to hear from anyone who has adopted Outlook.com as their primary email client. I've seen reviews but haven't heard from anyone who has used it on an ongoing basis.
petersellmer
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petersellmer,
User Rank: Apprentice
12/13/2013 | 2:29:18 PM
Re: Have you tried Outlook.com?
David, I use gmail for business and Outlook for personal use as I had a hotmail address which I chose to migrate to the new system. I have absolutely no complaints - love the new interface and also the seamless connection to my Skydrive account. I aslo access it on my android tablet without a hitch so highly recommendable! Gmail is more robust but as a reliable secondary option it can't be beat.

 
Brian45242
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Brian45242,
User Rank: Apprentice
12/19/2013 | 3:22:00 PM
Re: Have you tried Outlook.com?
Yes, I have used Outlook.com for my personal e-mail for quite some time.  I have no issues with it and find it conveniently similar to the full client Outlook I use at work.  I do also have a gmail account, mostly because I had to in order to access the App store for my Android based phone.

 

At the end of the day, none of these large companies (or their products) are perfect and we (the consumers) make trade offs as to what functionality we need and what privacy or other things we're willing to give up in order to get that.  Been that way for as long as I can remember...and like the old expression goes, "there is no such thing as a free lunch" so if they're giving you free e-mail, they have to generate revenue from that in some way.
Whoopty
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Whoopty,
User Rank: Ninja
12/13/2013 | 12:18:41 PM
Google policies
Quite a few elements are coming together to paint Google in quite a poor light at the moment. Gone are the days when it was seen as the non-corporate alternative to Microsoft. Today it seems more like a data hoarder and corporate shill.
anon6329352215
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anon6329352215,
User Rank: Apprentice
12/13/2013 | 12:41:59 PM
Spam in Outlook.com
I have both Gmail and Hotmail accounts and I very much prefer the former.  Outlook.com still, after all these years, has much more spam than Gmail.  With Gmail I may get a spam or phishing mail about once every couple of months.  My Hotmail is forwarded to my Gmail but I go there every once and a while to clean it out and it is filled with spam---those messages never get through the Gmail filters.

Personally, I also greatly appreciate the new inbox tab options in Gmail.  It has made finding my priority mails, and dealing with each category when I want, very easy.
coppersloane
IW Pick
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coppersloane,
User Rank: Apprentice
12/13/2013 | 12:52:55 PM
Really.
You should try it, Kristin.

Gmail is a clusterf*ck compared to Outlook: Gmail has ads to add to the clutter. Outlook doesn't. Gmail has integrated chat. Outlook has integrated Skype. Gmail is a one window pane deal. Outlook has two window panes side-by-side... a column with e-mails, and when each one is highlighted, the second pane shows the e-mail in its entirety, so you don't have to click Inbox to go back. Everything is right there in front of you. Also, if you want to chat with someone on Skype, it opens up into a third window setting on the right, giving you full view of your Inbox, your selected e-mail, and your chat conversation in its entirety. It's seamless. And this is all in the initial redesign from Hotmail. It's still a new product and it's already out-performing Gmail (if you consider everything I just mentioned worthwhile, anyway).

Then there's the actual Outlook program that comes with Office. Gmail doesn't even compare to that. Comparing Gmail to the Office version of Outlook would be like comparing a Honda to a Rolls Royce. Comparing Gmail to Outlook.com would be like comparing that same Honda to a BMW.

However, I realize Gmail is the familiar option, so whatever makes people feel comfortable I suppose. I don't think Microsoft is grasping at straws at all. Quite the contrary, I think they're doing people a favor by giving them an easy path to what is in every way better e-mail. Sometimes people are so complacent and firmly entrenched in a way of life that they don't know something better is out there. Add to that Gmail's scanning your personal stuff... I just don't see why any intelligent, self-respecting person would choose to stay with them. I'm always seeking out the better option, but combine that with being a fan of my own privacy, I think I'll stick with Microsoft.

As for people I know, the only person I know currently who still uses Gmail is my mom, and that's because she just can't be bothered. Everyone else I'm in contact with uses Outlook or some Windows 365 corporate or university e-mail.
coppersloane
IW Pick
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coppersloane,
User Rank: Apprentice
12/13/2013 | 12:59:46 PM
Re: Really.
As an aside, just now I opened my Gmail and saw a column of ads tailored to 'buying gifts for Mom.' Why? Because here, in my initial post, Gmail somehow KNEW that I had just mentioned my mom.

If that doesn't bother you, more power to you, but that is disturbing.

Also, for the person who just posted about spam: I currently have on average 8-10 spam messages in my spam folder on Gmail per month, all listed there for the past year. In Outlook I have 10 for the month of December. The junk mail from previous months were AUTOMATICALLY DELETED by Outlook. You're doing something wrong.
TroutHound
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TroutHound,
User Rank: Apprentice
12/13/2013 | 1:54:56 PM
Re: Really.
You sound a bit too worked up over this.  Perhaps you're a Microsoft employee who's sick of Google getting all the attention.  I've been using gmail since it first came out and am completely satisfied with it.  I also use Outlook to back up my Google mail.  I don't care that Google scans my e-mail.  It's automatic.  No human is reading my mail besides me.  (Well, besides me and some government agencies.)  Google has to get payed somehow to keep this service around.  I like the instant searches.  I like that I can get to my mail from any device, any browser, and from anywhere.  I like how reliable it's been for me.  I like all the storage I get for free.

I'm partial to Google for most everything: mail, calendar, documents, searches, etc.  I also use Windows and Office when I have to--I personally payed for them.  I have no idea what wonderous things Outlook could do for me that gmail doesn't.  Since I can't think of anything more I want it to do, I'm not switching to Outlook or anything else for my personal needs.

I don't know anyone who uses Outlook for their personal mail.  I work for a large software company.  None of my colleagues use Outlook.  We use Thunderbird.

My two cents.
coppersloane
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coppersloane,
User Rank: Apprentice
12/13/2013 | 2:09:08 PM
Re: Really.
I wish I was a Microsoft employee. Alas, I'm an English major/broke university student. I use Google products for my mobile solutions. I have a Nexus S phone and Nexus 7 tablet and I'm quite fond of them. Like I said, I always go with the options I deem best according to a number of factors.

Also, I'm not worked up. I just believe in what I say. When I make a post, I genuinely try to contribute as much as possible, and I believe in any company's right to compete. Whoever gave me the IW medal must find my approach refreshing.
TroutHound
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TroutHound,
User Rank: Apprentice
12/13/2013 | 2:17:44 PM
Re: Really.
It was the first sentence in your earlier posting that hinted at your emotional state to start with.  But OK, I was wrong.  We all have our favorite toys and tools that meet our needs.
DanD752
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DanD752,
User Rank: Apprentice
12/13/2013 | 2:21:58 PM
Re: Really.
"As for people I know, the only person I know currently who still uses Gmail is my mom..."

Yeah, well, I sort of doubt that the half-billion Gmail users know you either.
atcraigslist
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atcraigslist,
User Rank: Apprentice
12/13/2013 | 1:02:56 PM
outlook is not that good
spam is gone from my gmail account

 

but still in my outlook account

 

you can sign in to gmail with just your user name

 

with outlook you have to use full email address

 

with hotmail if you suspended your account

 

everything would be still there when you reactivated it

 

 

 

with outlook its gone for ever

 

 

since hotmail changed to outlook i rarely use it

 

gmail is not perfect but its better than outlook
asksqn
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asksqn,
User Rank: Ninja
12/13/2013 | 1:44:15 PM
Anticompetitive monopoly?
LOL Pot, meet kettle.
cbabcock
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cbabcock,
User Rank: Strategist
12/13/2013 | 2:17:33 PM
What's that again, Microsoft opposes monopolies?
Microsoft, with monopolies in both desktop operating systems and desktop applications, lobbies against Google for having an anti-competitive monopoly in search advertising? You need a sense of humor to follow the logic of the behemoths of the computer industry. Microsoft fiercely resented the Justice Department antgi-trust suit, saying it was based purely on the claims of limping competitors, like Sun MIcrosystems and Netscape. When it comes to email migration issues, on the other hand, Microsoft is striking at an exposed vulnerability: Google's willingness to read your email. 
AllenFalcon
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AllenFalcon,
User Rank: Apprentice
12/15/2013 | 9:07:43 AM
Mixing Apples and Oranges?
Thomas,

I'm surprised you cannot more readily see through the Microsoft marketing machine and facade.

You start talking about Google Apps for Business with respect to migrating from Exchange and Notes. I'm sure you are smart enough to know that Google Apps for Business, Education, and Government do not include ads or any access content by Google that is not authorized (ie flagging something public, or publishing docs to web).  I'm also pretty sure you are aware that Google's terms of service, privacy policy, and SLA for their business applications reflect these facts.

You then jump to companies moving from Gmail, Googles free email service, to Outlook.com.  And, yes, while users agree to have systems scan emails for keywords so ads are hopefully relevent, you don't mention how Microsoft achieves the same result.  With Windows 8.1 and SmartSearch, Microsoft is scanning every file on your PC.  They are using your local searches to target Ad placement, along with your Internet search data.  Surprise!  Microsoft is targeting ads, too ... but just chooses to scan and use different user data.

When you refer to an isolaged blogger on ZDnet, you fail to mention that the author's career has been publishing books on MS Windows and Office (more than 25 in all).  You attempt to make a point by finding a singular blog from an openly biased author.  If you read his blog, you would have seen that he also mixed information about free versus business services and ignored the dozens of changes to the Gmail UI and services made over the base few years -- all based on user feedback.

And, you seem to have overlooked the outage problems that have plaqued Outlook.com since its launch.

Yes, Microsoft is wooing Gmail users because they need to, desparately.  Outlook.com has been plagued by outages.  With competition from Apple and Google, Microsoft's share of the K-12 and higher ed markets is plummeting.  

Meg Whitman, CEO of HP (Microsoft's largest OEM/Partner) noted the following in a Q&A session at CRN's Best of Breed Conference in October: " If you look at the shift in the share of operating systems over the last couple of years, the share shift has been dramatic, from almost a 100 percent Windows operating system [share] to probably 60 percent share of market for Windows. Android has come on very strong and Chrome is starting to get real traction. So our world has changed."

Microsoft is desparate.  Microsoft's Scroogled campaign is designed to confuse consumers and small businesses owners by misleading them about their competitors offerings and by creating fear about actions that Microsoft quietly does as well.  And, if you've tried to figure out the most affordable Microsoft's licensing solution for your business, you know that Microsoft is good at confusion.
anon1177325345
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anon1177325345,
User Rank: Apprentice
12/23/2013 | 11:05:10 AM
Re: Mixing Apples and Oranges?
Meg Whitman, CEO of HP (Microsoft's largest OEM/Partner) noted the following in a Q&A session at CRN's Best of Breed Conference in October: " If you look at the shift in the share of operating systems over the last couple of years, the share shift has been dramatic, from almost a 100 percent Windows operating system [share] to probably 60 percent share of market for Windows. Android has come on very strong and Chrome is starting to get real traction. So our world has changed."

 

Not sure what she is coming from there, I'm assuming she is referencing mobile devices as laptops and desktops are approximately 95% WindowsOS.
AllenFalcon
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AllenFalcon,
User Rank: Apprentice
12/23/2013 | 11:16:37 AM
Re: Mixing Apples and Oranges?
Where Meg Whitman is coming from?  More than 60% of knowledge workers use a device other than a PC or Laptop for work.  Android, iOS, and Chrome are now part of the business IT ecosystem.  Windows desktop and laptop sales continue to plummet (although not as quickly as some have predicted), and Microsoft has had multiple missteps with tablets and failures with smartphones.  It remains to be seen if Microsoft can find a formula for tablet success and if they can make Windows phones relevant with only one manufacturer (which they own) seriously on board.

 
SachinEE
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SachinEE,
User Rank: Ninja
12/24/2013 | 3:06:30 AM
Re : Microsoft Woos Gmail Users
@ Whoopty, you made a pertinent point and gave a valid comparison of the previous and current image of Google. Keeping the ethical side of Scroogled campaign aside, it has succeeded at least in raising questions about Google and pressing it against the wall. This campaign is certainly aided by some practices of Google such as scanning email contents which worked as extenuating circumstances.
SachinEE
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SachinEE,
User Rank: Ninja
12/24/2013 | 3:06:42 AM
Re : Microsoft Woos Gmail Users
@ copperslaone,I agree that Outlook provides a seamless and much better experience now. Outlook program in Microsoft Office and Mail app in Windows 8 and 8.1 add to the convenience of email usage.Working with emails in Mail app is like dealing with some local text document. It's really that easy. In the end, as you said, it's about everyone's unique preferences.
SachinEE
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SachinEE,
User Rank: Ninja
12/24/2013 | 3:09:05 AM
Re : Microsoft Woos Gmail Users
It seems to me that people here are tempted to take the all-Google or all-Microsoft approach. It is important that we take different things separately. By advocating for, or going against, the whole portfolio of either company, we are supporting the corporate interests. Analyzing and assessing on a bit to bit basis would be more useful from users' point of view.
J_Brandt
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J_Brandt,
User Rank: Ninja
12/24/2013 | 9:51:49 AM
Re: Re : Microsoft Woos Gmail Users
Sachin, that has been MS's model from the very beginning.  Have one great application and enough other "tolerable" applications in a suite so that it's not worth the learning curve or effort to use something else.  Over time MS has improved the apps, but Mail, PowerPoint and others were barely tolerable in the beginning.


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