Comments
Is Your Company Really A Digital Business?
Newest First  |  Oldest First  |  Threaded View
WKash
50%
50%
WKash,
User Rank: Author
2/26/2014 | 12:16:38 PM
CDW Example
Your raise an important line of thought here, Chris, and the CDW example is an interesting one.  CDW's government division is a good example of how CDW delivers highly specialized programs.  Its recent deal with the Defense Department, on behalf of Adobe -- see:  Defense Dept. Inks $40.5M Deal For Adobe Software -- offers a glimpse of how customer knowledge turns into pretty big business deals.

 
ChrisMurphy
50%
50%
ChrisMurphy,
User Rank: Author
2/26/2014 | 10:08:06 AM
The Customer Facing Test
This is a hugely important distinction Mark raises here -- the customer facing digital initiatives are where the tension points really come to a head. We can say all we want how our employees are our most important asset, but when it comes to putting out an app, we have a higher standard for customer-facing work than we do for employees. Downtime becomes a disaster instead of a headache. Missed deadlines cause delay of a product launch -- which ripples through marketing efforts, sales materials, production, engineering. A key question: Will IT organizations be a vital part of those customer-facing efforts when they happen, or left out?


Register for InformationWeek Newsletters
White Papers
Current Issue
InformationWeek Elite 100 Digital Issue, April 2015
The 27th annual ranking of the leading US users of business technology
Video
Slideshows
Twitter Feed
InformationWeek Radio
Archived InformationWeek Radio
. We've got a management crisis right now, and we've also got an engagement crisis. Could the two be linked? Tune in for the next installment of IT Life Radio, Wednesday May 20th at 3PM ET to find out.
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.