We haven't figured out how to teleport patients into medical offices. But telemedicine technologies link patients and clinicians in ways Ray Bradbury would admire.
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Many telehealth offerings tap into consumers seeking convenience in managing their health and wellness. These can include tools to help monitor physical activities and calories burned, and tools to help patients trying to book appointments with clinicians.
ZocDoc is a free service that enables patients to search for doctors, sort by location, specialty, and insurance accepted; read verified patient reviews; and instantly book an appointment online. By revealing the "hidden supply" of doctors' appointments (including the 10 to 20% cancelled at the last minute), ZocDoc, available as an app on iPhone, Android, and BlackBerry smartphones, helps patients get faster access to healthcare. In fact, according to the vendor, 40% of ZocDoc patients book an appointment that takes place with 24 hours, and 60% within three days. ZocDoc says its service is used by more than 1 million patients each month, offering more than 5.5 million available appointments at any given time.
InformationWeek Elite 100Our data shows these innovators using digital technology in two key areas: providing better products and cutting costs. Almost half of them expect to introduce a new IT-led product this year, and 46% are using technology to make business processes more efficient.
The UC Infrastructure TrapWorries about subpar networks tanking unified communications programs could be valid: Thirty-one percent of respondents have rolled capabilities out to less than 10% of users vs. 21% delivering UC to 76% or more. Is low uptake a result of strained infrastructures delivering poor performance?
Join InformationWeek’s Lorna Garey and Mike Healey, president of Yeoman Technology Group, an engineering and research firm focused on maximizing technology investments, to discuss the right way to go digital.