Many telehealth offerings tap into consumers seeking convenience in managing their health and wellness. These can include tools to help monitor physical activities and calories burned, and tools to help patients trying to book appointments with clinicians.
ZocDoc is a free service that enables patients to search for doctors, sort by location, specialty, and insurance accepted; read verified patient reviews; and instantly book an appointment online. By revealing the "hidden supply" of doctors' appointments (including the 10 to 20% cancelled at the last minute), ZocDoc, available as an app on iPhone, Android, and BlackBerry smartphones, helps patients get faster access to healthcare. In fact, according to the vendor, 40% of ZocDoc patients book an appointment that takes place with 24 hours, and 60% within three days. ZocDoc says its service is used by more than 1 million patients each month, offering more than 5.5 million available appointments at any given time.