Avaya's Telehealth and Home-Care Delivery products use video communications to enable homecare nurses, rural hospital workers, and others to gain faster access to specialists and physicians located anywhere. This enables home-based caregivers, as well as individuals receiving care at home, to interact with a physician by selecting a link from an e-mail and initiating a videoconference. The offering is based on Avaya One Touch Video, pictured here, that enables voice and voice/video sessions between agents, experts, or other enterprise resources and end users who have access to an Internet-connected PC, tablet, or mobile device, using a browser with a Flash plug-in or mobile application.
Avaya also partners with other vendors to provide telemedicine tools for hospital and other care environments. For instance, Avaya's partner GlobalMed works with customers to create mobile medical carts that fit their unique needs and specialties. GlobalMed features open architecture products that work with all major videoconferencing systems for remote clinical consultations and other telemedicine activities.