Stretch your IT budget with open source and free products and services. Added win: Open source tools' opportunity for customization.
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Asterisk is open source software for running a PBX phone system and other communications tools. Thorpe said it had "all the bells and whistles" necessary to power his previous employer's phone system, which was used by 300 people across six offices. "I still buy the phones and servers but there's no licensing on an annual basis," Thorpe said. "There's also nobody to call if you run into a problem, but we can manage that ourselves."
InformationWeek Elite 100Our data shows these innovators using digital technology in two key areas: providing better products and cutting costs. Almost half of them expect to introduce a new IT-led product this year, and 46% are using technology to make business processes more efficient.
The UC Infrastructure TrapWorries about subpar networks tanking unified communications programs could be valid: Thirty-one percent of respondents have rolled capabilities out to less than 10% of users vs. 21% delivering UC to 76% or more. Is low uptake a result of strained infrastructures delivering poor performance?