Stretch your IT budget with open source and free products and services. Added win: Open source tools' opportunity for customization.
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Thorpe likes the free IT management application offered by Spiceworks for things such as tracking IT inventory. (Note: It is not open source.) But he finds the most value in the community of SMB IT professionals that participate in its forums. "I don't have to sign to up to 10 different forums to go searching for an answer to an issue I'm bumping into," Thorpe said. "I can post it to one area, and I get experts from all over."
InformationWeek Elite 100Our data shows these innovators using digital technology in two key areas: providing better products and cutting costs. Almost half of them expect to introduce a new IT-led product this year, and 46% are using technology to make business processes more efficient.
The UC Infrastructure TrapWorries about subpar networks tanking unified communications programs could be valid: Thirty-one percent of respondents have rolled capabilities out to less than 10% of users vs. 21% delivering UC to 76% or more. Is low uptake a result of strained infrastructures delivering poor performance?