Mobile devices seem to be closing the digital divide. More and more people are getting online with cell phones, but the uptake is really strong with minorities according to a report by the Pew Internet & American Life Project.
Mobile devices seem to be closing the digital divide. More and more people are getting online with cell phones, but the uptake is really strong with minorities according to a report by the Pew Internet & American Life Project.As defined by Wikipedia, the digital divide "refers to the gap between people with effective access to digital and information technology and those with very limited or no access at all." There can be a number of reasons for this, but an obvious one is financial. Ten years ago, a basic PC cost well over $1,000 and a notebook well over $2,000. Then you had to add monthly ISP or service fees. Even today, though PCs are dirt cheap, you still have to pay about $50 per month for good internet access, and perhaps more if it is bundled with other services, like phone is with DSL providers. It is hard to just get internet service.
Smartphones and other web enabled phones are different though. There are a number of people in the US that don't have a land line or even cable TV, so getting basic internet service is next to impossible without adding bundled services. If you've never owned a PC before, you then have the hurdle of just getting familiar with what is available and what will meet your needs.
Cell phones don't have that hurdle. Many people without internet access already have a cell phone, so it is just a matter of upgrading that to a device capable of browsing the web and adding some internet plan to your account. From there, you can access popular services like Facebook and Twitter. In fact, I've noticed some of these services allow you to create an account right from your phone, so you could sign up, log in and have dozens of friends by the end of the day without ever touching a computer.
You can read more about the report at CIO Today which gives statistics by minority group compared to whites. Whatever the driving factor, the more people that have access to the internet and have the knowledge to use it, the better.
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The UC Infrastructure TrapWorries about subpar networks tanking unified communications programs could be valid: Thirty-one percent of respondents have rolled capabilities out to less than 10% of users vs. 21% delivering UC to 76% or more. Is low uptake a result of strained infrastructures delivering poor performance?