The company may have been trying to prevent fraud when it stopped online iPhone sales to New Yorkers.
AT&T on Monday resumed selling iPhones to New York City residents through its Web site, but the reason the company temporarily stopped offering the popular Apple smartphone to New Yorkers remained a mystery.
People who entered a New York ZIP code over the Christmas weekend while trying to buy an iPhone from AT&T received a message saying the device wasn't available in their area. The device, however, was still available to New Yorkers through Apple or AT&T stores.
On Monday, New Yorkers could once again buy an iPhone online through AT&T, the Wall Street Journal reported. AT&T is the exclusive U.S. wireless provider for the iPhone.
AT&T declined a request for an interview from InformationWeek, but a spokesman said in an e-mailed statement, "We periodically modify our promotions and distribution channels." No reason was given for the recent change.
The Consumerist, a Web site published in partnership with Consumer Reports, was the first to report that AT&T had stopped selling iPhones online to New Yorkers. The report led to speculation on the Web that AT&T was trying to reduce data congestion on its networks.
Earlier this month, Ralph de la Vega, chief executive of AT&T Mobility, told investors that the company was considering ways to curb data usage on its wireless networks, where 3% of smartphone users are responsible for 40% of traffic. In New York and San Francisco, smartphone use had brought performance levels "below our standards," he said.
On Monday, however, the Associated Press reported that the reason AT&T stopped online sales may have been to prevent fraudsters from buying phones, reneging on contracts, and then selling the devices to others.
InformationWeek Elite 100Our data shows these innovators using digital technology in two key areas: providing better products and cutting costs. Almost half of them expect to introduce a new IT-led product this year, and 46% are using technology to make business processes more efficient.
The UC Infrastructure TrapWorries about subpar networks tanking unified communications programs could be valid: Thirty-one percent of respondents have rolled capabilities out to less than 10% of users vs. 21% delivering UC to 76% or more. Is low uptake a result of strained infrastructures delivering poor performance?