Gmail Add-On Boosts Support Features - InformationWeek
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5/12/2011
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Gmail Add-On Boosts Support Features

The Shared Inbox add-on for Google Apps Business accounts is designed to provide improved help desk and customer support ticket features for businesses using Gmail as their main communications platform.
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Like many add-on modules for Google Apps, Shared Inbox for Gmail can be easily installed and configured to work with a firm's Google Apps for Business Account.

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