Recently, bandwidth has become cheaper, and vendors have found clever ways to compress video transmissions so they do not require wide pipes. Consequently, a videoconferencing session now fits in a few hundred Kbps (something most businesses have at their disposal) rather than the multiples Mbps of bandwidth that were required in the past.
While companies may have previously been interested in videoconferencing technology, many did not want the hassles that come with deploying and managing the videoconferencing infrastructure. Enter cloud-based services, offering SMBs a wide range of videoconferencing options.
On the low end are companies like ooVoo, Skype, Vidyo, and Vivu, whose services can be free. Vendors such as AT&T, BT, Cisco, and Verizon are pushing more sophisticated conferences, which cost about $10 to $50 per user, per month.
InformationWeek Elite 100Our data shows these innovators using digital technology in two key areas: providing better products and cutting costs. Almost half of them expect to introduce a new IT-led product this year, and 46% are using technology to make business processes more efficient.
The UC Infrastructure TrapWorries about subpar networks tanking unified communications programs could be valid: Thirty-one percent of respondents have rolled capabilities out to less than 10% of users vs. 21% delivering UC to 76% or more. Is low uptake a result of strained infrastructures delivering poor performance?
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