Salesforce identified the importance of having adaptable services that can be used for different output use. Usablenet has already experienced the lack of flexibility in many back end APIs, and as a result we have added a technology layer inside our platform that allows for the modeling of services. This allows Usablenet to provide clients with re-modeled web services for different use cases, based off back end APIs. This, along with creating web services and APIs dynamically off web sites and web applications, creates an environment that support agility within the client's team.
Hope this helps answer your question. Happy to continue the dialogue further.
Jason Taylor, Chief Innovation Strategist and special advisor to the Usablenet CEO