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7 Wireless Router Problems And How To Solve Them

Slow data speeds, dead spots, Wi-Fi that's AWOL -- don't replace that router yet -- first try these tips to overcome your 802.11x router headaches.

An adapter like this WGA600N from Lynksys might speed things up.
(click for image gallery)

Alternately, you can add a 5GHz band component, such as Netgear's WNHDEB111 networking kit or Linksys's WGA600N to your present router. There are 23 channels available at 5GHz, and almost no one is using them right now. Switching to adapters is the most cost-efficient method because you'll basically still be using your original router, but adding a 5GHz pipe to it through which you'll funneling your Wi-Fi devices.

You'll need a pair of adapters. One is attached to a network switch to which you've also attached several of your PCs or other networked devices. The other is attached to your router. As far as your network is concerned, the devices on the switch are hardwired to the router. Practically speaking, they communicate through the 5GHz adapters and it's the adapters that handle the transition down to 2.5GHz at the two end points -- all the while communicating between each other across the 5GHz band.

Don't overlook 2.5GHz/5GHz routers themselves (you'll want at least simultaneous dual-band models, those that can work on both 2.5GH and 5GHz at the same time, not either/or devices). This is a major investment because you've basically put yourself on the full upgrade path for your network and it's not going to be cheap. All of the major router manufacturers have such products. You can read about dual-band models from SMC, Apple, DLink, Linksys, and Netgear here.

Upgrade Your Firmware

Finally, try upgrading your firmware. This is last in the pile because it's a task that will probably make you nervous. The usual procedure is to:

  1. Go to your router's or adapter's website and find and download a firmware upgrade if available. (If you use the setup utility that was installed with your router or adapter, you'll be able to tell what firmware version you currently have. Just compare that to the "new" version.)
  2. Once the new firmware is downloaded onto your PC, go back into the router's or adapter's setup through its utility software or your browser, find the management section, locate the firmware upgrade section in there, and just follow along.

It is that easy, but you may freak out thinking of all the possible things that might go wrong (like if you lose power during the upgrade…).

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User Rank: Apprentice
9/22/2015 | 9:01:28 PM
Problem with Wireless Router or PC or Something Else
I have a new Dell desktop computer (not the most expensive, not the least, mid grade I'd call it) with a ZyXEL PK5001Z wireles router hooked to it.  The wireless connection for my work computer and other devices speed are fine until someone gets on the Dell computer and hits the web.  Then the wireless connections get super slow and sometimes even disconnect.  The person on the Dell does not have to be doing anything big - not streaming or downloading or anything like that they are just surfing the web and I am down to a crawl on my work laptop running off the wireless.  I've worked with my ISP and we did switch channels on the modem and that seems to have helped minimize the dropped connections but the speed issue is still there.  Do you think the speed issue has to do with the router or the Dell PC or something else I'm not thinking of?
User Rank: Apprentice
5/31/2015 | 10:14:29 PM
re: 7 Wireless Router Problems And How To Solve Them
I am having the exact same issue.  The internet works well on my laptop on my netgear modem/router, but on our 3 cell phones, we can't browse - although we can use apps that are internet based.  This is making my brain hurt - I have no idea what the problem can but but it must be the router/modem.
User Rank: Apprentice
9/30/2014 | 1:18:15 AM
Re: Involved to get online many times a day

You might need to restore your apple computer if that does not resolve the issue you should take it to an apple genious bar so that they could fix it. if underwarrantee it is free if not it will be a fee.
User Rank: Apprentice
5/31/2014 | 1:41:10 PM
Involved to get online many times a day
I bought a MAC Air becaouse my 2009 MAc book had problems. Now in order to get online ag Google, I must click on WIFI until it in "on" then click on my email address then click on my "inbox" icon in my bookmarks. 
Sometimes I then get to my email and sometimes I must at least beging to type in my email address BEFORE I can access my email.


User Rank: Apprentice
8/6/2013 | 2:27:31 PM
re: 7 Wireless Router Problems And How To Solve Them
We just bought a N600 router. Our two computers are in the same room, 8 meters from the router. One computer is a laptop and internet receptivity works a 100% but the one next to it, a desktop, shows five times less internet receptivity then the other. (And shows 4/5 internet bars, although making a speedtest shows it downloads 5mbits or less, when it's supposed to do at least 15mbits) We have been trying to re-setup, move the anthenna's from the "internet capter" situated outsite of the desktop (but plugged in). What could it be, wht can't the desktop receive the amount of internet it's supposed to? Anyone has ideas??
User Rank: Apprentice
7/20/2013 | 10:41:54 AM
re: 7 Wireless Router Problems And How To Solve Them
Wifi is connected but cannot access internet over mobile! HELP!!!!!

my router works exellent on my PC, but when i try to connect to the internet via my phone's WI-FI it shows that i have exellent signal, and when i open my browser(on my phone) it says NO INTERNET CONECTION!
HELP PLEASE!!!!!!!!!!!!!
User Rank: Apprentice
8/22/2012 | 9:15:18 AM
re: 7 Wireless Router Problems And How To Solve Them
I have two laptops. One persists in saying no internet connection; the other connects with no problem. I reset the router, cut power to router and modem, restarted multiple times. I can't get the lenovo to connect.
User Rank: Moderator
1/10/2012 | 8:33:07 PM
re: 7 Wireless Router Problems And How To Solve Them
I have a netgear wndr300 wireless router. Recently it has been losing connection and then regaining connection on it's own. we have several computers and a tv along with an ipad running though it.
any suggestions
User Rank: Apprentice
11/24/2011 | 3:40:24 PM
re: 7 Wireless Router Problems And How To Solve Them
My wireless connection (laptop computer) works fine, as long as no other users are on line. As my wife powers on her ipad or my daughter powers on her laptop, I lose access. Eventually I get it back, but we all lose access every time one of the users turns on or turns off their computers. I have a linksys Wireless G router.Do I need a better router? Adjust settings on current router?
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