From the warehouse to the sales floor, see how companies creatively use iPads and other tablets to save time and money, sell more, and delight customers. Tablets may even find a home on garbage trucks.
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Waste Management is testing Android-based tablets in a handful of garbage trucks, trying to learn whether they'll be durable and practical for such duty. Today, route information is largely conveyed via paper, augmented by radios or push-to-talk phones in the trucks. The alternative to a consumer tablet is a ruggedized, Windows-based tablet, which Waste Management also is testing. Already, the company has seen that tablets require far less training time; drivers find the touchscreen interface intuitive, so they're ready to use the system in less than an hour. The device also uses Google Maps for directions, rather than a costly and customized mapping program.
Tablets could be appealing to other field staff such as repair technicians who need appointment information and may also need to access information such as diagrams and instructions for repairs. One big challenge with that is durability, as our next slide shows.
Building A Mobile Business MindsetAmong 688 respondents, 46% have deployed mobile apps, with an additional 24% planning to in the next year. Soon all apps will look like mobile apps – and it's past time for those with no plans to get cracking.