BlackBerry Service Improving, But Perhaps Too Late
RIM will probably soon restore service fully, but the restoration of their reputation and business prospects is unlikely. Things were already looking down generally when, on the same week that a new iPhone launched, their worldwide network collapsed.
Wednesday 12th October – 23:30 (GMT-5)
In Europe, Middle East, India and Africa, we are seeing a significant increase in service levels. Service levels are also progressing well in the U.S., Canada and Latin America and we are seeing increased traffic throughput on most services, although there are still some delays and services levels may still vary amongst customers. Our global teams are continuing to work as quickly as possible to restore full and consistent service across all regions.
Update: At 10AM eastern time RIM announced that full service has been restored.
These claims agree with informal reports I've seen and heard from friends who have BlackBerrys. Things are coming back up.
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. We've got a management crisis right now, and we've also got an engagement crisis. Could the two be linked? Tune in for the next installment of IT Life Radio, Wednesday May 20th at 3PM ET to find out.