re: BlackBerry Service Outage Spells RIM Doom
Ouch! You certainly tell it like it is, Fritz. This is an awesome article. However, RIM knows about it single point of failure architecture. This is not the first time BB outages have made the news, or caused global problems. You would have thought that based on outages in 2007, when multiple carriers were hit with prolonged outages that required businesses to wait and WAIT until RIM got things sorted out that the problem would have been resolved.
Partner or not, if I were CIO/CTO of an organization and backed a communications architecture that relied on another organizations computers to remain operational, I'd expect to be fired after something like this. This is completely out of my control, and I am at RIM's mercy while my sales force is without the means to communicate with the home office.
This may have worked and been fine from 1990 to 2009 or so, but not any longer...not when things like Exchange ActiveSync and its push services give you [nearly] the same functionality and mobile device management as BIS/BES, without the additional costs and licensing.
The fact that this happened during the week that the iPhone 4S launches only shines additional lime light on each of this incidents, RIM's device OS antiquities, its tablet failure, etc. If this doesn't spell the real beginning of the end for them, I'm not certain what will.