Mobile // Mobile Devices
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2/3/2012
04:28 PM
Art Wittmann
Art Wittmann
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How IT Views RIM's Future: Exclusive Research

IT professionals have strong feelings about RIM, its products, and its plight. But the real issue is end user device preference.
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Even though user opinions matter a lot, IT gets a say too. We asked IT pros to rank 11 features of mobile devices. We're willing to bet that users would come up with a very different ranking. That's not good--user priorities and IT's should be better aligned. IT pros put the ability to support both personal and work use on the device at the bottom of the list. If you asked users how much they'd value having just one device to carry, they'd tell you it's pretty important--a lot more important than letting IT have the ability to arbitrarily exclude apps (for instance).

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Josephin
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Josephin,
User Rank: Apprentice
2/4/2012 | 5:24:04 PM
re: How IT Views RIM's Future: Exclusive Research
It is understandable the situation RIM faces now because RIM is a real singer, but Apple or Google is a pop star. Of course pop star has more audiences, but we'll know a real singer has better taste and style. 80% more people don't have professional knowledge to the electronic devices.
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