Mobile // Mobile Devices
10:07 AM

iPhone Ousts BlackBerry From Boardroom, iPass Says

Nearly all mobile professionals now use smartphones--and more choose iPhones than BlackBerrys, new iPass study says.

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A stunning 95% of mobile workers now own smartphones, up from 85% last year, according to a new study coming from mobility purveyor iPass. Nine of out 10 mobile employees are using their smartphones for work purposes, which is a 26% increase from last year.

More significantly, the percentage of mobile employees using Apple's iPhone climbed to 45%--well ahead of the 32% of mobile professionals using Research In Motion's BlackBerry smartphones. Apple's share bounced up significantly from 31.1% last year, while RIM's declined only slightly from 35% last year.

Android, meanwhile, doubled its share of the mobile professional market to 21% -- putting it ahead of Nokia's Symbian platform.

iPass attributes the rise in smartphone usage and the iPhone's big leap over BlackBerrys to the growing prevalence of "bring your own device" policies being adopted by enterprises. iPass notes that personal smartphones account for 42% of the smartphones in the workplace, up from 34% last year. That means more than four out of 10 mobile workers are providing their own smartphones for business use. Work-provisioned smartphones dropped from 66% to 58% of the total number of smartphones used in the enterprise.

[Learn how to lock down the flood of BYOD smartphones in the enterprise. See the Pocket Guide To Securing Mobile Devices.]

"Today's mobile employees are critical to the success of every enterprise, contributing 240 more work hours a year than their non-mobile counterparts. Connectivity is essential because work is no longer where you go but what you do," said Evan Kaplan, president and CEO of iPass, in the report. "While increasing iPhone usage in the workplace was inevitable, this is the tipping point when the iPhone has overcome the Blackberry on its traditional enterprise turf, and business smartphones are in the hands of nearly every knowledge worker."

But all this connectivity comes at a cost.

The Mobile Workforce Report found that mobile workers have become addicted to their devices, losing sleep, and skipping exercise and other events in order to stay on top of things. Six out of 10 workers admit that they would feel "disoriented, distraught, or lonely" if their smartphone were taken away from them for a week.

A startling 33% of mobile employees claim to be sleeping less due to work, and 25% say they sleep fewer than six hours per night. Also, 60% of mobile employees report not exercising at all due to their connectivity to work.

IT hopefully sees the same thing that iPass did--mobile employees see themselves as highly proficient when it comes to technology. This means 81% of them are calling the helpdesk only as a last resort when facing the most dire straits. (Is this true, IT workers? Can you corroborate?)

The number of tablets being used by mobile employees has jumped, too, climbing from 33% in the second quarter of 2011 to 44% in the third quarter. That's amazing penetration for tablets, which have really only come to the fore in the last 19 months.

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User Rank: Apprentice
11/18/2011 | 7:01:35 PM
re: iPhone Ousts BlackBerry From Boardroom, iPass Says
More signs that mobility is changing the way we work. Just a year or so ago, it was workers in the office who thought the mobile workers were less connected. That perception may be shifting as teleworkersGÇöparticularly those choosing their own deviceGÇöstay connected 24/7. What are others experiencing inside or outside the office?
User Rank: Apprentice
11/17/2011 | 6:58:37 PM
re: iPhone Ousts BlackBerry From Boardroom, iPass Says
Not so long ago one of the IT folks dropped by my office and asked about my 1,200 dollar Cisco phone. I looked at my desk and realized I placed the phone in a drawer over 6 months ago and basically forgot about it. I have only one communications devise and that is a iPhone. I have my Cisco iPhone application active at all times including Skype for my family, VIBER for my friends located in Latin America and a assortment of SMS apps especially the new LYNC SMS application we are evaluating. When I first transitioned I found the iPhone to be somewhat uncomfortable on long calls and the speakerphone was subject to issues with background noise. I then purchased a iFusion docking station in order to have a normal handset and quality speakerphone. This is the point I laid to rest my Cisco phone and never looked back. My iPhone docked in my iFusion has everything I need and more. Nothing beats this combination including the fact IGÇÖm keeping the radiation away from the brain. Nothing on the market comes close to iPhone and if you have a Cisco try the mobile application for its much better than the real phone.

My Cisco phone was repossessed
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