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6/27/2014
10:06 AM
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Microsoft Surface Pro 3: Customers Speak

Early adopters of Microsoft's Surface Pro 3 say the Windows device is working well as a tablet and an ultra-light laptop.
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Paul987
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Paul987,
User Rank: Strategist
6/27/2014 | 1:36:11 PM
Nice to see...
It's nice to see the Surface getting some favorable hands-on reviews.  By and large, most of the complaints and criticisms it gets are from people who've never used one and don't have the type of needs which the Surface addresses.  

For people who need more than a mobile-based tablet but don't necessarilly do the amount of typing that would be better served by a full size keyboard, the Surface has a lot of advantages.  I happen to fall into that catagory, and despite being initially fairly critical of Windows 8 in general, and the high cost of the Surface line, I've pretty much come full circle and consider my Pro 2 to be the best mobile system I've ever used.  
anon5461672089
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anon5461672089,
User Rank: Apprentice
6/28/2014 | 12:09:02 AM
Re: Nice to see...
Own a Surface Pro 2 and just got the 3 four days ago. The pen technology on this last version is abysmal. Anyone saying that it's an upgrade from the past 2 models has no clue what they're talking about and is too easily aroused by gimmicks, like opening OneNote from the pen's top button. Opened a trouble ticket with Microsoft hoping that I had a defective pen/machine but eventually found out that it is what it is. Microsoft decided to mess up one of the greatest strengths this thing had instead of leaving it alone and working on other things.
zberg
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zberg,
User Rank: Apprentice
6/28/2014 | 3:32:18 PM
Re: Nice to see...
Bought mine opening day and love it! Sorry you're having troubles with your pen. Mine works flawlessly and opens OneNote as it should from its sleeping state.
moarsauce123
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moarsauce123,
User Rank: Ninja
6/28/2014 | 6:49:53 PM
Health care
Interesting that both showcases are in health care...no wonder why health care is so expensive.
mak63
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mak63,
User Rank: Ninja
6/29/2014 | 2:46:41 PM
doctors drawing

clinicians like to draw while explaining conditions to patients

http://thumbs.gograph.com/gg64154892.jpg

Doctor is drawing on the Surface Pro 3 when the patient gets the bill

mejiac
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mejiac,
User Rank: Ninja
6/29/2014 | 3:28:15 PM
Hitting the right Cord
Excellent article Michael!, and a great follow up to your prevous "why to buy".

This got me thinking:

If an organization decides to roll out surface to it's administrative/executive personnel, and they provide the infrastructure to utilize it fully (having dongles and adapters already placed in conference room for projection, an enterprise cloud storage enabled for quick access and file sharing) it would definitly lead to a great increase of efficiency.

Most tablets fall when it comes time to project, or simple be able to review and send back an attachment, and I think this is where the Surface shines. So if an enterprise solution is implemented to support the use of Surface as the main device, I can definitly see this being a very succesful win for Microsoft.

 
mejiac
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mejiac,
User Rank: Ninja
6/29/2014 | 3:33:34 PM
Re: Nice to see...
@Paul987,

Thank you for sharing...and I agree with your assetment, that the Surface Pro line are the best mobile system that you can get, since both apple and samsung are more consumer oriented (with enterprise applications).

It would be interesting to see if given time the market better defines itself, and we would see microsoft being the perfered enterprise mobile solution.
Michael Endler
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Michael Endler,
User Rank: Author
6/30/2014 | 9:06:42 AM
Re: Nice to see...
@anon, what made you dissatisfied with the Surface Pro 3's pen? Many people (me included) seem to consider it an improvement over the previous-generation Surface styluses. What are some of the use cases in which you've found the new model deficient?
Hospice_Houngbo
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Hospice_Houngbo,
User Rank: Strategist
6/30/2014 | 10:22:37 AM
Not now...
With the Surface Pro 3 pricing tag, it is clear that Microsoft is not going after the low-end market. So for now I am out even though I have come to like my Surface RT despite its limited functionality.
Michael Endler
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Michael Endler,
User Rank: Author
7/2/2014 | 6:42:39 PM
Re: Health care
I wouldn't blame the Surface Pro 3 for healthcare costs. ;) I can think of plenty of other things I'd blame first.  If implemented correctly, the SP 3 should help doctors to fit more patients in each day, if not to provide more personal and interactive care. That won't necessarily translate to lower costs for patients-- but better service for their money, and better convenience? Sure, I think those are reasonable goals for doctors who buy the device.
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