Microsoft Surface Pro 3: What's Missing - InformationWeek
Mobile // Mobile Devices
04:00 PM
Moving UEBA Beyond the Ground Floor
Sep 20, 2017
This webinar will provide the details you need about UEBA so you can make the decisions on how bes ...Read More>>

Microsoft Surface Pro 3: What's Missing

Microsoft's latest tablet boasts some dramatic improvements, but the pricey device still lacks some key features.

Top 10 Secret Reasons Microsoft CEO Ballmer Retired
Top 10 Secret Reasons Microsoft CEO Ballmer Retired
(Click image for larger view and slideshow.)

On Tuesday, Microsoft unveiled the Surface Pro 3, a tablet that the company says can replace your laptop. It has a larger, sharper screen than the Surface Pro 2, a thinner design, and an improved hinge and keyboard. Microsoft made a ton of improvements to the device -- all with productivity and the ability "to get stuff done" in mind.

That's what leads us to question some of the choices Microsoft made in planning the Surface Pro 3, which arrives just six months after the Surface Pro 2. It is the most powerful and portable tablet yet from Microsoft, but it leaves out some key features that many mobile professionals have come to rely on. Let's take a look.

The Surface Pro 3 does not support today's cellular wireless networks. According to the official spec page released by Microsoft, it supports 802.11a/b/g/n WiFi and Bluetooth 4.0, but not LTE. WiFi may be nearly ubiquitous, but it isn't available on the side of the road, out in the field, or in a million other places where people wind up working when they're out and about. Most of today's tablets include LTE options at the very least. It's disappointing to see that no such option exists for the Surface Pro 3.

[For more on Microsoft's newest tablet, see Microsoft Surface, Touch-First Office Details Emerge.]

The Surface Pro 3 starts at $799. That price includes 64 GB of storage, a Core i3 processor, and 4 GB of RAM. The top-of-the-line model, which packs 512 GB of storage, a Core i7 processor, and 8 GB of RAM, costs a whopping $1,949. Price points that fall between these include $999 for a Core i5 device with 128 GB of storage; $1,299 for a Core i5 device with 256 GB of storage and 8 GB of RAM; and $1,549 for Core i7 with 256 GB of storage and 8 GB of RAM. To put that into perspective, the top-of-the-line iPad with 128 GB of storage and LTE costs $929. The Surface Pro 3 may be a tablet, but it is being priced like a laptop.

Microsoft made huge improvements to the Surface's keyboard accessory -- it now has a larger trackpad and a more secure magnetic fit to the device itself for improved laptop computing. Too bad it's not included. If you want a keyboard, it'll cost you another $130. Most users agree that true productivity hinges on a keyboard for faster, more accurate typing. It's a stretch to call the Surface Pro 3 the "tablet that can replace your laptop" if it doesn't actually ship with a keyboard included. If you want a keyboard, be prepared to shell out at least $930 ($799 + $130). Of course, the iPad (along with every other tablet) doesn't include a keyboard, either, but Apple isn't really pitching its tablet as a true laptop replacement.

Questionable portability
Microsoft made a big deal about the Surface Pro 3's size and weight compared to certain Apple products. Microsoft executive Panos Panay argued that most people who carry an iPad also carry a MacBook Air or MacBook Pro. He said flat out that the MacBook Air is a best-in-class device in terms of the thin-and-light form factor. Together, though, the MacBook Air and iPad Air weigh more than 3.8 pounds and are fairly thick when stacked one upon the other.

The Surface Pro 3 (by itself, with no keyboard) weighs 1.76 pounds. With the keyboard, it weighs 2.41 pounds. It measures 7.93 inches wide, 11.5 inches long, and 0.36 inches thick (9.1 mm, if you prefer). The device is by no means large, but it is much larger than an iPad Air, which measures 6.6 inches wide by 9.4 inches long by 0.29 inches thick and weighs just one pound. The Surface Pro 3 may weigh significantly less than a MacBook Air and iPad Air combined, but when pitted head to head with the Surface Pro 3, the iPad comes out on top in terms of portability.

Many users will correctly point out that the Surface Pro 3 is a full Windows 8.1 machine, while the iPad is not a full Mac. That's true, but as you'll see in its most recent iPad commercials, Apple disputes the notion that the iPad can't be used to get stuff done. Any way you slice it, the Surface Pro 3 is a tablet that has the price point and the weight of a laptop (with the keyboard included).

Microsoft achieved some significant leaps forward with the Surface Pro 3. It is a thinner, lighter, more functional tablet than its predecessors. In creating a tablet that is meant to serve as both laptop and tablet, however, Microsoft can't help but stumble on the weaknesses of both in terms of size and cost. The Surface Pro 3 may serve as a laptop and tablet replacement for some users, but others will be happy to skip out of the office with a thinner, lighter tablet that costs hundreds of dollars less.

What do Uber, Bank of America, and Walgreens have to do with your mobile app strategy? Find out in the new Maximizing Mobility issue of InformationWeek Tech Digest.

Eric is a freelance writer for InformationWeek specializing in mobile technologies. View Full Bio

Comment  | 
Print  | 
More Insights
Newest First  |  Oldest First  |  Threaded View
<<   <   Page 3 / 3
telle quelle
telle quelle,
User Rank: Strategist
5/20/2014 | 5:13:33 PM
Re: It's more portable than a Macbook Air.
If I had an extra grand right now I'd buy the new Surface in a heartbeat. As it is I'm gonna have to Crowdsource it ;-)
telle quelle
telle quelle,
User Rank: Strategist
5/20/2014 | 5:11:15 PM
Mo' better
The author complains about the price, compared to the iPad, saying a 128gb Surface is $990 but a comparable 128gb iPad is, wait for it.....$930!

They're both around $1000, how is the iPad better than the Surface 3 at that price???

Concerning the lack of 3G/4G, who cares?! Ever heard of Wifi tethering? Everyone's doing it, it's all the rage. At least in Europe, where the market is huge.

And then his conclusion that "according Apple's latest commericals, the iPad is great," clinches it, lol.
User Rank: Apprentice
5/20/2014 | 5:03:09 PM
Only a few hours for the first lame review....go figure.
Did this reviewer too quickly go off the rail or what here. Unless he has some hidden agenda or is perhaps impaired, he would not write such petty commentary. It almost reads as though he was a paranoid iPad user clutching his cup of Starbucks coffee nervously looking about the room.

Adding cellular capability, as was done on an earlier model, is likely forthcoming and quite frankly, no deal breaker for most who would benefit from this clear and first ever, laptop replacement product.

And whining about price of expansion options as a "features" issue? Give us all a break. Just ask any "Apple drone" out there that enthusiacally waits in long lines at the Apple Store convinced that there is so much value in getting their hands on the latest gadget there that price or their individual time actually matters; nonsense.

If one where to actually add up the value of this drone's 2 year contract cost of their iPhone, cost of the iPad, cost of their useless apps they "impulse purchased" and most of all, the cost of all the abandoned Apple products lying about their dwelling for which they also stood in line, your grand total would be stunningly pathetic.

Sure, Microsoft is slower and not as flashy about getting innovative products into our hands, but knowing that you are using more than an over-sized entertainment oriented "Gameboy" and can actually make money with these gadgets is all anyone should be concerned with. 

Enough of the blather of the lame critics.

User Rank: Apprentice
5/20/2014 | 4:56:28 PM
Re: It's more portable than a Macbook Air.
The article is almost myopic in its misunderstandings.  This is a hybrid device.  It does function, with a high definition pen, as a laptop that can have tablet characteristics.


The author is so obtuse as to be laughable.  A complete red-herring of muck raking jounalism.
User Rank: Apprentice
5/20/2014 | 4:42:14 PM
Just a nonsensical hit piece
Heh...  Talk about grasping at straws.  Show me another device, anywhere, that offers the portability, quality build and productivity of this one.  Did you expect it to be cheap??
User Rank: Apprentice
5/20/2014 | 4:33:17 PM
It's more portable than a Macbook Air.
Surface Pro, as repeated again and again, is much more appropriately compared with the Macbook Air. Similar screen size and both running full desktop OS. 

The Surface Pro 3 is MUCH lighter than the Macbook Air, even with the keyboard cover included. It also has better display both in terms of resolution and the availability of touch. These two alone would cost 200+ extra on any laptop. There's no question about it being more portable than a Macbook Air, which as Panos Panay pointed out is always carried with an iPad. 
<<   <   Page 3 / 3
How Enterprises Are Attacking the IT Security Enterprise
How Enterprises Are Attacking the IT Security Enterprise
To learn more about what organizations are doing to tackle attacks and threats we surveyed a group of 300 IT and infosec professionals to find out what their biggest IT security challenges are and what they're doing to defend against today's threats. Download the report to see what they're saying.
Register for InformationWeek Newsletters
White Papers
Current Issue
IT Strategies to Conquer the Cloud
Chances are your organization is adopting cloud computing in one way or another -- or in multiple ways. Understanding the skills you need and how cloud affects IT operations and networking will help you adapt.
Twitter Feed
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.
Flash Poll