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10/21/2012
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Video: Microsoft Surface Drop Tests

One of Microsoft's key marketing points for Surface is the tablet's durability. A couple of Microsoft videos demonstrate the point.

One of Microsoft's key marketing points for Surface is reliability--the durability of the device. Here are a couple of Microsoft videos that demonstrate the point.

In the first video, the Surface engineering team talks about development priorities, including durability. Part of the video is a drop test demonstration:

The second video, which shows a Surface with Windows RT being flipped onto a hardward floor from 30 inches, was conducted at the Surface Reliability Lab, in Redmond, Wash., on Oct. 15.

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AvideUser1
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AvideUser1,
User Rank: Apprentice
3/8/2014 | 11:22:22 AM
Surfacfe Pro 2 does not survive dropping contrary to manufacturer claims
This is entirely inconsistent with my experience.

I purchased a Surface Pro 2 in December 2013. The unit was dropped in the box on the store floor before I even left the store. I was assured by a sales person who was supposedly "Microsoft Surface Certified", that the unit was not damaged. Within a month the unit had locked up and I could not get it to boot. This may or may not have been related to the drop. I exchanged the origina Surface Pro 2 for another. I never take the Surface Pro 2 tablet out of the house. I handle it very carefully. No problems were encountered until it dropped 2 feet from a couch onto a wood floor (not over cement). Immediately after this the touch screen responds to touch only sporadically. In general the touch screen is more sensitive to touch than the right side of the screen. I cannot state confidentially to anyone that the Surface Pro 2 system is drop resilient.

 
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