Is your Salesforce.com app mix keeping up with your company's business growth? One rapidly growing midsize company shares a look at its blend of turnkey and custom apps.
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CyberU's learning management system (LMS) is a native Force.com app. Given the technical nature of Avigilon's product, it's important for getting and keeping customers up to speed. "It provides our customers access on our portal to view e-learning training modules, register for in-person training seminars and take our various certification exams online to become certified on our products," Amir Javidan said. "This platform has helped us to keep our customers trained and certified on our products."
InformationWeek Elite 100Our data shows these innovators using digital technology in two key areas: providing better products and cutting costs. Almost half of them expect to introduce a new IT-led product this year, and 46% are using technology to make business processes more efficient.
The UC Infrastructure TrapWorries about subpar networks tanking unified communications programs could be valid: Thirty-one percent of respondents have rolled capabilities out to less than 10% of users vs. 21% delivering UC to 76% or more. Is low uptake a result of strained infrastructures delivering poor performance?