Software Update Bricking Motorola CLIQ - InformationWeek
IoT
IoT
Mobile
Commentary
2/26/2010
11:34 AM
Eric Ogren
Eric Ogren
Commentary
50%
50%
RELATED EVENTS
Moving UEBA Beyond the Ground Floor
Sep 20, 2017
This webinar will provide the details you need about UEBA so you can make the decisions on how bes ...Read More>>

Software Update Bricking Motorola CLIQ

Users who downloaded and installed an unofficial software update for the Motorola CLIQ are seeing red. Turns out there are major bugs in the update that essentially brick the CLIQ. T-Mobile's advice? Don't update.

Users who downloaded and installed an unofficial software update for the Motorola CLIQ are seeing red. Turns out there are major bugs in the update that essentially brick the CLIQ. T-Mobile's advice? Don't update.In January, system update 1.3.18 was accidentally released for the Motorola CLIQ. T-Mobile and Motorola caught their mistake and pulled the update. It was later released again, only to vanish altogether.

Those users who jumped on the chance to update their devices probably wish they hadn't. The update was not/is not final, and is wreaking havoc on the CLIQ. According to Motorola and T-Mobile forum posts, once users reboot their phones, a system time glitch sets the clock to 1969, which is causing some serious problems for the CLIQ. With the master time set at 1969, users are unable to log into Motoblur and unable to activate their devices. That pretty much renders the CLIQ useless.

In response to customer complaints, T-Mobile posted the following in its forums:

Thanks everyone for informing us on what the latest Motorola CLIQ OTA update has brought to light. We want to let everyone know that we have been reading your comments, and we hear you. We have forwarded your concerns to the appropriate people and are working hard on them.

As of now, we advise you not to Master Reset your phone if your OTA update did not download or if you are experiencing issues at this time.

In other words, don't download the system update, and if you did download the system update, don't do anything that might cause it to install.

CLIQ users should be sure to wait until T-Mobile and Motorola offer an official and final software update before taking any chances with their phones.

[Via AndroidandMe]

Comment  | 
Print  | 
More Insights
Comments
Oldest First  |  Newest First  |  Threaded View
How Enterprises Are Attacking the IT Security Enterprise
How Enterprises Are Attacking the IT Security Enterprise
To learn more about what organizations are doing to tackle attacks and threats we surveyed a group of 300 IT and infosec professionals to find out what their biggest IT security challenges are and what they're doing to defend against today's threats. Download the report to see what they're saying.
Register for InformationWeek Newsletters
White Papers
Current Issue
IT Strategies to Conquer the Cloud
Chances are your organization is adopting cloud computing in one way or another -- or in multiple ways. Understanding the skills you need and how cloud affects IT operations and networking will help you adapt.
Video
Slideshows
Twitter Feed
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.
Flash Poll