Most States Offshore Federal Programs - InformationWeek
IoT
IoT
News
News
3/29/2006
05:42 PM
50%
50%
RELATED EVENTS
Faster, More Effective Response With Threat Intelligence & Orchestration Playboo
Aug 31, 2017
Finding ways to increase speed, accuracy, and efficiency when responding to threats should be the ...Read More>>

Most States Offshore Federal Programs

Though a number of efforts have sprung up to limit the practice by government agencies, only two states prohibit offshoring of the federal programs they administer, according to a new GAO report.

Forty-three states are using offshoring to administer at least one federal program, according to a recent report.

The Government Accountability Office released a report Tuesday to answer congressional questions about how much the administration of federal programs is shipped offshore. Though a number of efforts have sprung up to limit the practice by government agencies, only two states prohibit offshoring of the federal programs they administer, according to the report.

Of the 43 states that contract with overseas companies, 31 do so for the federal food stamp program. Sixteen use foreign services to administer Temporary Assistance for Needy Families and 13 use it to enforce child support payments. Nine use offshore companies to administer unemployment insurance claims.

Fifteen state program directors compared costs. They reported savings from as little as .3 percent to 24. Few states reported problems, but the most frequent complaints cited difficulty understanding the English of software programmers and customer service representatives, according to the report.

Comment  | 
Print  | 
More Insights
Comments
Newest First  |  Oldest First  |  Threaded View
How Enterprises Are Attacking the IT Security Enterprise
How Enterprises Are Attacking the IT Security Enterprise
To learn more about what organizations are doing to tackle attacks and threats we surveyed a group of 300 IT and infosec professionals to find out what their biggest IT security challenges are and what they're doing to defend against today's threats. Download the report to see what they're saying.
Register for InformationWeek Newsletters
White Papers
Current Issue
IT Strategies to Conquer the Cloud
Chances are your organization is adopting cloud computing in one way or another -- or in multiple ways. Understanding the skills you need and how cloud affects IT operations and networking will help you adapt.
Video
Slideshows
Twitter Feed
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.
Flash Poll