Among tech vendors, it's clearly not in the best interests of the giants to slaughter their cash cows and blow up their business models in favor of lighter and cheaper alternatives. Where they've forwarded their own big ideas like "unified computing" and "software plus services," it's been to extend their positions rather than establish wholly new ones.
Still, Forrester Research CEO George Colony worries about the dearth of tech IPOs--a dozen or so in the past year when, he says, the market needs hundreds to spark true innovation. Google and Salesforce.com, arguably the two companies doing the most to keep entrenched players on their toes, are capitalized enough to be a competitive threat because of their IPOs five years ago. Which emerging vendors will be in a position to shake up the industry five years from now?
But even if the endgame for most tech startups is to be acquired, that doesn't mean those companies aren't forcing the industry in new directions. In cloud computing, for instance, scores of privately held startups are pushing the envelope, even if most won't sniff a public listing for some time.
Similarly, on the customer side, tech innovation doesn't have to be audacious to be effective. A dedicated labs team at FedEx develops technology whose returns might not pan out for years, but more important, says CIO Rob Carter, is the culture of innovation that pervades the company's IT organization. FedEx Mobile on the iPhone wasn't conceived in a lab but was developed by the mainstream pros who build the company's Web services-based shipping apps. If that's "incremental innovation," so be it.
Hewlett-Packard CIO Randy Mott puts a lie to the IT truism that cost cutting and transformative innovation are mutually exclusive. In three years, Mott's team has built, consolidated, and automated data centers; transferred work in-house from contractors; standardized on only a quarter of its apps; and built one central data warehouse--all while cutting spending in half. If you think that's just housekeeping and not true innovation, try doing it yourself.
IT innovation is dead; long live innovation.
Rob Preston,
To find out more about Rob Preston, please visit his page.
VP and Editor in Chief
rpreston@techweb.com
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