Decision I wish I could do over: I wish we had pushed green IT sooner, because it has proven to be an important step in streamlining the costs and environmental impact of business technology.
Best way for CIOs to cope with the economic downturn: Many CIOs will consider making decisions that offer an immediate impact on their businesses' expenses, but the best CIOs will be mindful not to make decisions that have short-term benefits for which they'll pay greatly later.
The federal government's top technology priority should be ... The real value of technology to our nation's economy and competitiveness lies in the information it handles and how we make best use of it. Otherwise, technology is no more than expensive sets of wires, chips, and screens. Our national technology policy must call for the widespread adoption of analytics as a core tool for making sound decisions.
The next big thing for my industry will be ... dynamic processing. Over the next few years, the industry will sort out the cloud and grid computing. CIOs and CTOs need to embrace this technology now. This doesn't mean that they need to make expensive investments in technology; it's more about acutely considering these emerging technologies when making decisions about new applications and tools.
Top initiatives:
>> FICO is investing in the next generation of virtualization hardware and software, in addition to data center environmental updates. This lets us continue to reduce our carbon footprint and increase operational efficiencies while lowering operational costs. In parallel, we're piloting a next phase in the reduction of paper printing by 50% in our campuses. We're doing this by leveraging our productivity tools such as online communities.
>> Another initiative for this year is to maximize FICO employees' efficiency. We'll be expanding our thin-client technology model, providing employees with great flexibility to deliver solutions from anywhere.
>> Finally, I hope to contribute to next-generation technology development by deploying leading technology innovations at FICO. I plan to do this by increasing the R&D teams' ability to bring products to market through greater flexibility in tool access and a greater set of standard tools and services.
How I measure IT effectiveness: We measure IT effectiveness in how it impacts our business operations, our personal work environment, and our environmental footprint. We aim to have IT decisions make our business run more efficiently.
Favorite president: Richard Nixon understood global economics and that all countries are dependent on each other
Tech vendor I respect most: Joe Tucci of EMC
Last vacation: Hawaii
Best book read recently: China Inc., by Ted C. Fishman
If I weren't a CIO, I'd be ... a geek at some level or another
How long at current company: Since 2004, when I began as VP and CIO.
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Christopher Rence
Chief Information and Business Transformation Officer, FICO
Performance Management Can Drive Daily Decisions
Performance management integrates business intelligence and operational performance with financial planning, forecasting and budgeting. Coupled with analytics, performance management enables insurers to make better daily business decisions. ...

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