To file a claim online at FEMA's Individual Assistance Center, where citizens can apply for government help, the browser must be IE 6.0 or later with JavaScript enabled.
When TechWeb tested the site using Windows XP and Firefox 1.0.6, the message "In order to use this site, you must have JavaScript Enabled and Internet Explorer version 6. Download it from Microsoft or call 1-800-621-FEMA (3362) to register" popped up on the screen.
Attempts to contact a FEMA representative were unsuccessful.
Two weeks ago, the U.S. Copyright Office came under fire for a similar limitation when it said that its soon-to-be-launched revamped site will allow only Internet Explorer and a version of Netscape Navigator to access a copyright preregistration system.
In late August, Sir Tim Berners-Lee and Daniel J. Weitzner of the W3C (World Wide Web Consortium) sent a letter to the U.S. Copyright Office, accusing the agency for locking out large numbers of users and for violating federal information policies.
"The proposed system would be contrary to at least the spirit of federal information policy adopted by the E-Government Act of 2002," wrote Berners-Lee and Weitzner.
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