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Defining The Business Value Of Technology
Techniques For Measuring IT's Effectiveness
No Train, No Gain
(Page 11 of 12)
Don't just offer training to your IT staff; require it. And don't let them sign up for any training sessions; insist that skills development be tied to business objectives. At Global Crossing, CIO Wagner tracks every hour of staff training. Development objectives are geared toward the company's emphasis on new business opportunities and revenue growth.
Page 12:
The Ultimate Test
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