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Defining The Business Value Of Technology
Retail: General Merchandising: A Year In Review
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INSIDE COMPANIES
Average portion of revenue spent on IT
1%
Companies using radio-frequency identification
--
Companies globally sourcing products and supplies
40%
HOW COMPANIES DIVIDE THEIR I.T. BUDGETS
Hardware purchases
21%
IT Services or outsourcing
12%
Research and development
7%
Salaries and benefits
27%
Applications
22%
Everything else
11%
INDUSTRY FINANCIALS
Average year-over-year revenue change
5%
Average year-over-year net income change
15%
INSIDE COMPANIES
Average portion of revenue spent on IT
1%
Average percentage of industry applications and business
processes that have Web-based front ends24%
Companies with real-time business processes in place
69%
HOW COMPANIES DIVIDE THEIR I.T. BUDGETS
Hardware purchases
21%
Services or outsourcing
13%
Research and development
2%
Salaries and benefits
31%
Applications
15%
Everything else
18%
INDUSTRY FINANCIALS
Average year-over-year revenue change
15%
Average year-over-year net income change
32%
Stores Look For Service With ROI
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