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Retail: General Merchandising: A Year In Review


How are companies that InformationWeek considers as IT innovators changing to stay competitive? Examine year-over-year shifts in business-technology practices and priorities in this InformationWeek 500 2004 and 2003 comparison.



SNAPSHOT
INSIDE COMPANIES
Average portion of revenue spent on IT 1%
Companies using radio-frequency identification --
Companies globally sourcing products and supplies 40%
HOW COMPANIES DIVIDE THEIR I.T. BUDGETS
Hardware purchases 21%
IT Services or outsourcing 12%
Research and development 7%
Salaries and benefits 27%
Applications 22%
Everything else 11%
INDUSTRY FINANCIALS
Average year-over-year revenue change 5%
Average year-over-year net income change 15%
DATA: INFORMATIONWEEK RESEARCH

SNAPSHOT 2003
INSIDE COMPANIES
Average portion of revenue spent on IT 1%
Average percentage of industry applications and business
processes that have Web-based front ends
24%
Companies with real-time business processes in place 69%
HOW COMPANIES DIVIDE THEIR I.T. BUDGETS
Hardware purchases 21%
Services or outsourcing 13%
Research and development 2%
Salaries and benefits 31%
Applications 15%
Everything else 18%
INDUSTRY FINANCIALS
Average year-over-year revenue change 15%
Average year-over-year net income change 32%
DATA: INFORMATIONWEEK RESEARCH

See the InformationWeek 500 2003 and 2002 comparison

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Stores Look For Service With ROI


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