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Defining The Business Value Of Technology
Banking & Financial Services: A Year In Review
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INSIDE COMPANIES
Average portion of revenue spent on IT
9%
Companies using radio-frequency identification
3%
Companies globally sourcing products and supplies
44%
HOW COMPANIES DIVIDE THEIR I.T. BUDGETS
Hardware purchases
18%
IT Services or outsourcing
15%
Research and development
2%
Salaries and benefits
30%
Applications
22%
Everything else
13%
INDUSTRY FINANCIALS
Average year-over-year revenue change
7%
Average year-over-year net income change
38%
INSIDE COMPANIES
Average portion of revenue spent on IT
9%
Average percentage of industry applications and business
processes that have Web-based front ends42%
Companies with real-time business processes in place
84%
HOW COMPANIES DIVIDE THEIR I.T. BUDGETS
Hardware purchases
17%
Services or outsourcing
14%
Research and development
3%
Salaries and benefits
33%
Applications
22%
Everything else
11%
INDUSTRY FINANCIALS
Average year-over-year revenue change
5%
Average year-over-year net income change
-96%
IT Digs Deeper Into Financial
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