INSIDE COMPANIES
Average portion of revenue spent on IT
6%
Companies using radio-frequency identification
--
Companies globally sourcing products and supplies
67%
HOW COMPANIES DIVIDE THEIR I.T. BUDGETS
Hardware purchases
10%
IT Services or outsourcing
24%
Research and development
6%
Salaries and benefits
34%
Applications
10%
Everything else
16%
INDUSTRY FINANCIALS
Average year-over-year revenue change
11%
Average year-over-year net income change
66%
INSIDE COMPANIES
Average portion of revenue spent on IT
3%
Average percentage of industry applications and business processes that have Web-based front ends
29%
Companies with real-time business processes in place
100%
HOW COMPANIES DIVIDE THEIR IT BUDGETS
Hardware purchases
18%
Services or outsourcing
16%
Research and development
6%
Salaries and benefits
33%
Applications
7%
Everything else
20%
INDUSTRY FINANCIALS
Average year-over-year revenue change
0%
Average year-over-year net-income change
41%
Writing A Script For Integration
Insurers Look to Emerging Markets for Growth
There is an enoromous demand for insurance products and services in emerging markets but insurers must be prepared to focus on the right consumers and provide them with the right products and excellent service....

NOTE: Offer valid for U.S., U.S. possessions, & Canada only.