Air Products and Chemicals Inc., a maker of specialty gases and other chemicals, is only now coming to grips with the commoditization of many of its products by becoming more price-driven. "It's been a difficult transition for us," says Alan Jeffery, the company's continuous improvement manager for global IT. "We have a significant focus on process and on cost containment."
PolyOne Corp., which makes polymers, colorants, and other chemicals for making plastics, is likewise simplifying its business processes and the IT that supports them to cut costs. Standard processes for closing the company's books each month have replaced the disparate processes once used by regional financial controllers. A new central process for ordering raw materials has cut operating costs and boosted volume-purchase discounts. Like Air Products, PolyOne is leveraging SAP applications as the backbone of its revamped operations, says John Connors, global business-systems director at PolyOne.
None of this gives IT a blank check. PolyOne has cut IT spending by retiring noncritical systems, trimming third-party maintenance and telecommunications contracts, and reducing personnel. "But we're as productive as we were before because we've reduced the complexity of our IT landscape," Connors says. "It's forced us to focus on the things that are truly important to the enterprise."
Air Products' IT budget has risen in recent years because of the SAP project. This year's was approved with a 7% increase, but so far spending has been flat, says Jeffery, who expects the budget to decrease in coming years. The recent elimination of some 600 of 2,000 applications made possible by the SAP system will make that easier.
INDUSTRY
LEADERS
Company
Revenue in millions
Income (loss)
in millions
Bayer Corp.
PPG Industries Inc.
Ashland Inc.
Air Products and Chemicals Inc.
Eastman Chemical Co.
Engelhard Corp.
Lubrizol Corp.
PolyOne Corp.
Cabot Corp.
Millennium Chemicals Inc.
Noveon Inc.
Arch Chemicals Inc.
Grain Processing Corp.
Royster-Clark Inc.
Financial data is from
public sources and company supplied.
Revenue is for latest fiscal year.
Dashes indicate companies requesting financial information not be disclosed.
INSIDE COMPANIES
Average portion of revenue spent on IT
2%
Companies using radio-frequency identification
7%
Companies globally sourcing products and supplies
86%
HOW COMPANIES DIVIDE THEIR I.T. BUDGETS
Hardware purchases
20%
IT Services or outsourcing
18%
Research and development
3%
Salaries and benefits
28%
Applications
17%
Everything else
14%
INDUSTRY FINANCIALS
Average year-over-year revenue change
11%
Average year-over-year net income change
183%
See year-over-year shifts in business-technology practices for this industry.
Compare and contrast this year's data with last year's.
Enterprise Packages: Where Are They Headed?
This shift in the development and usage of business applications in large corporations began in the 1990s when enterprise packages arrived on the scene. The traditional way of developing an application for corporations from the ground up (whether it be for financial accounting or...

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