By 2010, 47 million U.S. households will pay bills online, an increase of 75 percent from the end of last year, Forrester Research said. Fully 20 million more Americans will pay their bills online over the next five years.
For the older generation, it appears "old habits die hard," and writing checks on the kitchen table each month isn't enough of a hardship to move them online, Forrester said.
Banks, which were generally late in recognizing consumer demand for online banking, are expected to account for half of the market by 2010, with other half controlled by individual vendors offering online billing, such as credit-card companies and cellular-phone carriers.
By the end of the decade, 52 percent of online U.S. households are expected to pay bills online. The annual growth rate of electronic bill presentation and payment, or EBPP, over the next few years is expected to slow to 7 percent in 2010 from 26 percent in 2004.
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