Search Keywords Mean Business
Businesses that focus on branded searches may be missing out on the visitor traffic that comes from generic search terms.Companies spend a fortune protecting their brands. But in the context of local search advertising, keywords may matter more than trademarks.
Google claims that more people (82%) use online search engines like Google than any other medium to find local information. The number of mobile searches with a local focus is estimated to be almost 30%, according to The Kelsey Group.
More Internet Insights
Webcasts
- Engaging Online Financial Services Customers– Best practices in implementing online chat
- Lessons from the Modern Contact Center
White Papers
- Solution Brief: Customer Benefits of the New Blue Coat WebFilter Categories
- Hidden Menace of Embedded Links
Reports
More >>And local search is only becoming more important, thanks to the proliferation of smartphones and the tech industry's focus on location-oriented data and services.
Small businesses that focus on their own brand, says Bret Fitzgerald, VP of business development for marketing services company Clearlink, are losing out on a significant amount of online traffic if they ignore generic keywords.
The reason is that far more people conduct local searches for generic terms like "pizza" or "coffee" than bother with a branded search like "Round Table Pizza" or "Peet's Coffee."
"Generally speaking, you see more searches around categorical terms than branded ones," said Kelly Hansen, local search director of operations at Clearlink.
For example, Clearlink, which manages local and map search listings for small businesses, tracked some 2,400 searches for "pizza phoenix" in the Phoenix, Arizona, area last month, but only 1,600 searches for "pizza hut phoenix" and 320 searches for "dominoes pizza phoenix."
In Austin, Texas, the preference for generic terms was even more pronounced. Clearlink saw 3,600 searches for "pizza austin," 91 searches for "pizza hut austin," and 170 searches for "dominoes pizza austin."
Fitzgerald says that it's imperative for businesses to understand that they can bring in customers if their local listings are managed properly, so that they show up for the appropriate generic queries in Google Maps, for example.
InformationWeek has published a comprehensive look at Apple's new iPad device. Download the report here (registration required).
Related Reading
| To upload an avatar photo, first complete your Disqus profile. | View the list of supported HTML tags you can use to style comments. | Please read our commenting policy. |
Subscribe to RSSResource Links
Related Webcasts
- Engaging Online Financial Services Customers– Best practices in implementing online chat
- B2B Integration on the Cloud Webcast - Real World Solutions and Technology Advances
- Lessons from the Modern Contact Center
- The State of Community Management in Social Business
- Maximize the Effectiveness of Real-Time and Social Marketing Campaigns with IBM™ InfoSphere' Master Data Management
This Week's Issue
Free Print Subscription
SubscribeCurrent Healthcare Issue
- InformationWeek Healthcare CIO 25: Our second annual honor roll of the health IT leaders driving healthcare's transformation.
- EHR Unreadiness: Only a small percentage of physicians planning to apply for Meaningful Use funds have e-health record systems capable of achieving most of the requirements. .
- And much more!
- Read the Current Issue
Related Whitepapers
Featured Resource
"Read this whitepaper and find out how HP Thermal Logic represents a step forward in managing the energy consumption of today's data center. It plays a key role in the HP Data Center Smart Grid initiative to deliver an end-to-end portfolio of energy-efficient technologies reaching from the server to the entire datacenter. "
Learn More












