- Asked how the Firefox crew intends to respond to a revamped Internet Explorer: "It's a fair question, but in my opinion one that is rooted in notions of traditional companies and the competitions between them. Mozilla is not a traditional company. It is a nonprofit organization. There's no IPO or acquisition at the end of the rainbow, and no shareholders to impress. We have the incredible privilege of being able to spend our every waking moment thinking about how to serve users better. Analysts spend more time worrying about IE7 than we do; they're in the business of predicting winners, and they can't do that if one side isn't even fighting. Focusing obsessively on the user has never led us astray, and we're certainly not going to change our priorities simply because Microsoft has reentered the game."
- On problems with today's browsers: "Look at anyone's browser today. Our bookmarks remain a cluttered, unorganized mess. Viewing embedded content through plug-ins is still slow, clunky, and jarring. When we lose our Internet connection, our browsers go with it. And that's just the big stuff. There are thousands and thousands of smaller obstacles."
- On the future of browsers: "We will never reach the finish line, because as the basics get easier, people will adopt more complicated usage patterns that themselves will need to get easier. Look at tabbed browsing. We now view more Web sites concurrently than ever before, but that brings new challenges. We need more sophisticated ways of grouping related sites together, closing groups all at once, reopening groups we had open in the past. In another five years, the current incarnation of tabbed browsing will seem as archaic as the old window model is now."
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