Halvorsen says he's motivated by the company's partnership last year with Google. The search vendor's AdWords campaign management product and other Google-related features are integrated into the workflow of QuickBooks. "Hybrid solutions give you the benefit of the desktop and online connectivity. We're using more and more of these design paradigms that move us into that realm," he says.
Mobility centers on the various ways in which customers can submit or monitor their business activities. "You can file your taxes in Norway using a GSM phone with SMS [Short Message Service], but their tax forms are a lot easier than ours here in the U.S.," Halvorsen says.
User contributions are coming in the form of online support groups, including a social networking site that taps into the directory of Google Custom Search Engines.
Intuit also is tapping into other Web 2.0 technologies. The company's TaxAlmanac is modeled after Wikipedia and is subjected to a strict peer review of tax professionals.
Stay connected and informed by visiting our Enterprise IT Community!

Become a member today for instant access to free InformationWeek research, expert advice, peer perspectives, and more on the following topics:
- Application Performance Management (APM)
- Security Management
- Mainframe 2.0
- IT Automation
- Service Assurance
Also, visit our Government, Retail and Financial Services groups to see how these technologies apply specifically to those industries.
NOTE: Offer valid for U.S., U.S. possessions, & Canada only.