More generally, this competition for pocket space shows how the so-called consumer effect is an increasing IT stress point. It's perfectly reasonable that business pros will have a better personal cell phone or laptop than the company provides, whatever "better" might mean to them. In some cases, a person may want the most powerful laptop beast out there, or, if size is the issue, a netbook may fit the bill. Chances are you've had senior management asking for IT support of their iPhones, and in rarer cases, you've had users wanting to use their personal laptops for company purposes--often those Mac aficionados chafing in a Windows world.
Single-device nirvana doesn't exist yet. What I think I want is better integration between a laptop-sized thing and a phone. Netbooks are getting very interesting, thanks to the trend toward 3G capabilities built in. A netbook with a swivel touch screen could be incredibly useful for salespeople and such, and the price is right for mass deployment-- think of a larger version of something like the LG Voyager and its ilk.
Yet for personal use as a phone, netbooks are too big--though I'm sure I'll see fans at a Giants game Twittering away on their 3G-connected netbook while talking into their Bluetooth headpiece, probably about something unrelated to the game. For me, netbooks also seem too small for business uses; I want a closely paired phone and laptop, so they synchronize more than just E-mail and calendar.
Our most recently released report looks specifically at the challenge of protecting data on end-user devices. Get ready for terms like "thumbsucking" and "podslurping," because it's a brave new world.
Art Wittmann is director of InformationWeek Analytics. Write to him at awittmann@techweb.com.
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