Sixty-one percent of respondents in the survey, conducted by Opinion Research Corp., said they believe their bank cards are vulnerable during the holidays. Forty-nine percent of holiday shoppers said they fear their credit and debit information could be stolen, and 46 percent worry about personal information theft.
Two-thirds said they are more concerned about fraud and identity theft than they were a year ago. Half said online purchases are most worrisome, and 49 percent said they believe phone transactions are risky.
One-third of cardholders who believe they are vulnerable said they would spend less this year on online purchases than they have in the past. Thirty-one percent said they would spend less through catalogs. Twenty-nine percent said they would spend less at stores.
Half of the respondents said they would feel more secure with biometrics. One-third said they favor iris scanning. Forty percent said their fears could be alleviated by encryption and technology to prevent forgery, but 75 percent don't plan to upgrade security on their computers.
More consumers hold credit card companies responsible for their information than retailers , by a margin of 27 percent to 15 percent. And 26 percent believe individuals are responsible for keeping their information secure.
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