According to a telephone poll of 5,000 consumers -- and extrapolations done by Javelin Strategy & Research -- the percentage of Americans affected by identity fraud fell from 4.7 to 4.0 percent between 2003 and 2006. That means the number of consumers tagged by fraudsters also declined, said Javelin, from 10.1 million in 2003 and 9.3 million in 2005, to an expected 8.9 million this year.
The survey's data showed that of the 53 percent of fraud victims who could name the cause, only 9 percent identified the online world as the source.
That runs counter to most analysts' opinions, as well as that of several surveys done in 2005 which noted that the threat of online fraud had made consumers fearful of the Internet and changed their online behaviors. A Consumer Reports survey done in October 2005, for example, said that 1 in 4 online Americans had stopped buying things on the Web and 1 in 3 had cut back e-purchases over identity theft worries. A more recent study conducted by IBM claimed that three times more Americans bet they'd be victimized by cybercrime than thought they'd be hit by physical crime.
"There are more identity theft attempts made online than offline," said Van Dyke to explain the difference between his survey and others. But that doesn't mean the attempts are successful, he added.
In fact, the Internet can lead to lower damages by those unfortunate enough to be victimized. "Electronic account monitoring is the fastest way to detect fraud," he said, and cited statistics of just 22 days before a fraud is detected for those watching their account balances online. (Those not monitoring accounts take a mean of 67 days to spot fraud, said Javelin's data.)
An expert on identity theft disagreed with the BBB's findings.
"They're ignoring where the growth in identity fraud is," countered Avivah Litan, a Gartner research director. "Offline crime may be most pervasive, but the growth is all in Internet-based crime.
"And remember who sponsors this survey," Litan noted.
Visa, Wells Fargo, and CheckFree -- representing the credit card, online banking, and online bill payment industries -- sponsored the survey.
"You can skin a statistics cat in multiple ways," added Litan.
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