Then I got a letter from Ohio University informing me that I--my data--was indeed involved in the data compromises. According to the letter, "The record associated with the database ID# in the return address above DOES CONTAIN [emphasis theirs] a Social Security Number." That didn't make me feel very good.
The letter also pointed out that "computer intruders have targeted servers at colleges and universities across the United States," including Boston College, California State University, Iowa State University, Stanford University, the University of Connecticut, and the University of Texas at Austin. If that was supposed to make me feel better, it didn't.
I called the toll-free number. A young woman named Elisa recommended that I call one of the three credit-reporting agencies and put a "fraud alert" on my credit report. She told me to stay away from Equifax, about which they'd been fielding numerous complaints. I called Experian. The automated-response system directed Veterans Affairs' victims to a special number, which I took to mean the Ohio University incident had been pushed down the priority list. To order my credit report, I had to enter my Social Security number, date of birth, the numerical portion of my address, and my ZIP code. This sure didn't make me feel good.
Then I realized I'd made a mistake: I didn't want a copy of my credit report, I wanted to place a fraud alert. So I called TransUnion. Its automated response also had a special Veterans Affairs number. To serve me better, I first needed to enter my ZIP code. Then, to place a fraud alert on my credit report, I had to enter ... see above.
Now I'm waiting to get a copy of my credit report. And I'm waiting to hear if anyone applies for credit in my name. And I'm waiting to see if any of my credit cards have been compromised. And there's more of my data floating around in the ether than ever before. Do you have any idea how that makes me feel?
You know what would make me feel better? An industry tip. Send it to jsoat@cmp.com or call 516-562-5326.
The News Show will make you feel good--or not, it really doesn't care. Watch it at noon EDT every weekday, at TheNewsShow.tv.
To discuss this column with other readers, please visit John Soat's forum.
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