However, Harris Interactive found that people became more comfortable after they were presented with Web-site privacy and security policies recommended by the Federal Trade Commission.
The remaining 41% were split between the 7% of people who were "very comfortable," and the 34% who said they were "somewhat comfortable."
Columbia University professor and study designer Alan F. Westin said the study showed a disconnection between Web sites and Web users. The former argues that users are likely to consider free e-mail accounts, the lessening of irrelevant ads, and other benefits as worth the trade-off of having their activities tracked. "Though our question flagged this position, 59% of current online users clearly do not accept it," Westin said in a statement.
Researchers found a change in attitude after the FTC-recommended privacy/security policies were introduced. The recommendations include greater disclosure on use of data and consumer control, limited data retention, and opt-in consent for material changes to existing privacy promises and for use of sensitive data.
If these conditions were applied, then 55% of the respondents to Harris' survey said they would be more comfortable with Web companies using information from visitors' activities.
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