"The PC era has given way to an era in which the Web is at the center of our experiences," Microsoft chief software architect Ray Ozzie wrote in a memo to the company that Microsoft released last week. "It is our mission in this new era to create compelling, seamless experiences that combine the power of the Internet, with the magic of software, across a world of devices."
In his memo, Ozzie notes that Microsoft is making significant adjustments to the way it does business to take advantage of the shift toward the Web. "More than two years ago when I wrote the memo entitled The Internet Services Disruption, much of the company was still focused on bringing our Office 2007 and Vista products to market," Ozzie writes. "It was truly 'software', not 'services', that was top of mind."
Microsoft had long had functionality that mixed software and services in offerings like Exchange and Outlook, which have both client and Web experiences, and Office, which polls Office Online for help and custom templates. However, only recently has the company begun to create full Web and service-based experiences for some of its applications available, such as SharePoint Online and CRM Online.
Microsoft has also lagged a bit in adding online collaboration capabilities to applications like Office, which are for now limited there to Office Live and Office Live Workspaces. The company has also fallen far behind Google in Web ads and search, which is one of the main reasons Microsoft recently bid billions in an attempt to acquire Yahoo.
Ozzie's memo doesn't serve as any sort of mea culpa from Microsoft, but instead lays out the company's grand vision for its role on the Web linking information across multiple devices, enabling collaboration, giving businesses and consumers choice about how they want to deploy their applications and providing development tools.
Stay connected and informed by visiting our Enterprise IT Community!

Become a member today for instant access to free InformationWeek research, expert advice, peer perspectives, and more on the following topics:
- Application Performance Management (APM)
- Security Management
- Mainframe 2.0
- IT Automation
- Service Assurance
Also, visit our Government, Retail and Financial Services groups to see how these technologies apply specifically to those industries.
NOTE: Offer valid for U.S., U.S. possessions, & Canada only.