IBM expects to meet Wall Street profit and revenue estimates of $4.32 a share for 2003, CFO John Joyce said during a conference call after the results were announced.
The numbers indicate that that the slumping services market may be picking up. Earlier in the day, Accenture also said that it had recorded its second-best ever performance in a single quarter.
Overall, revenue from IBM's Global Services group jumped 24%, to $10.2 billion. The number includes business booked by PricewaterhouseCoopers Consulting after it was acquired by IBM last year.
IBM said revenue from software sales rose 8%, to $3.1 billion, compared with the first quarter of 2002. Within the group, IBM's sales of its WebSphere and DB2 middleware products increased 9%. On the downside, hardware sales fell 1%, to $5.8 billion, though IBM says sales of its Intel-based eServers increased.
IBM's healthy results amid a generally weak environment for technology spending surprised some analysts. "We thought we'd see more softness," says Technology Business Research analyst Bob Sutherland, "but they held the line."
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