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Defining The Business Value Of Technology
Telecommunications: A Year In Review
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INSIDE COMPANIES
Average portion of revenue spent on IT
5%
Companies using radio-frequency identification
--
Companies globally sourcing products and supplies
67%
HOW COMPANIES DIVIDE THEIR I.T. BUDGETS
Hardware purchases
13%
IT Services or outsourcing
22%
Research and development
2%
Salaries and benefits
27%
Applications
25%
Everything else
11%
INDUSTRY FINANCIALS
Average year-over-year revenue change
-4%
Average year-over-year net income change
2,363%
INSIDE COMPANIES
Average portion of revenue spent on IT
4%
Average percentage of industry applications and business
processes that have Web-based front ends62%
Companies with real-time business processes in place
77%
HOW COMPANIES DIVIDE THEIR I.T. BUDGETS
Hardware purchases
13%
Services or outsourcing
20%
Research and development
0%
Salaries and benefits
31%
Applications
26%
Everything else
10%
INDUSTRY FINANCIALS
Average year-over-year revenue change
-13%
Average year-over-year net income change
-10%
Telecoms Call Up IT To Stay Relevant
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