InformationWeek
Defining The Business Value Of Technology
At A Glance: IT Products And Services
InformationWeek
Non-IT products (customer data, processes)
IT products (software, hardware, networking)
Services
Total
19.00%
30.80%
30.20%
Automotive
23.50%
41.20%
35.30%
Banking
40.00%
40.00%
30.00%
Biotechnology & Pharmaceuticals
25.00%
25.00%
25.00%
Chemicals
17.60%
11.80%
Construction & Engineering
13.30%
40.00%
53.30%
Consulting & Business Services
19.40%
38.70%
38.70%
Consumer Goods
6.30%
18.80%
Distribution
29.60%
51.90%
29.60%
Electronics
7.70%
15.40%
23.10%
Energy
11.80%
29.40%
29.40%
Financial Services
33.30%
37.50%
41.70%
Food & Beverage Processing
17.60%
17.60%
17.60%
Health Care & Medical
29.20%
33.30%
41.70%
Hospitality & Travel
29.40%
41.20%
35.30%
Insurance
17.80%
20.00%
28.90%
Information Technology
12.10%
42.40%
39.40%
Logistics & Transportation
28.60%
60.70%
42.90%
Manufacturing
15.60%
13.30%
24.40%
Media & Entertainment
33.30%
8.30%
33.30%
Metals & Natural Resources
7.10%
21.40%
7.10%
Retail: General Merchandising
35.30%
23.50%
23.50%
Retail: Specialty Merchandising
8.70%
13.00%
8.70%
Telecommunications
8.30%
41.70%
25.00%
Utilities
11.10%
50.00%
38.90%
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